Transnet experiences disruptions to its IT systems

JOHANNESBURG – On Thursday 22 July 2021, Transnet SOC Ltd experienced disruptions to its IT systems, which impacted operations. Technicians have been working around the clock to ensure that the systems are brought back up as quickly and safely as possible and by Monday, 26 July 2021, most of the affected applications were up and running.

It is expected that some applications may continue to run slowly over the next few days, while monitoring continues. All operating systems will be brought back in a staggered manner, to minimise further risks and interruptions.

The business continuity plans have enabled Transnet Freight Rail (TFR) to continue running its trains as planned. At the ports, each container terminal has communicated its transition plan from manual operation to the

full NAVIS-driven operation. The terminals are berthing vessels as planned and facilitating loading and discharge operations with the shipping lines.

Transnet continues to work directly with shipping lines to facilitate maximum import evacuation and further exports planned for future vessels. A force majeure, communicated by Transnet Port Terminals on 26 July 2021 to customers, covering the period from 22 July 2021 to date, is expected to be lifted soon.

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